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PACKAGING FAQS - HOW CAN WE HELP?

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Do you have a question about our range of IBCs and drums? Hopefully the following will answer any query you may have, but if not please do contact us.

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Can we set up a credit account?

First orders from new customers are processed on a pro-forma invoice basis. Subsequent orders can be processed on credit account basis, subject to application, credit checks, director approval and our standard terms and conditions.

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Do you accept credit / debit cards?

We accept all major credit and debit cards.

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Can you send me an official quotation?

Quotations with drawings are provided for all enquiries.

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Can I collect my products with our carrier?

We are happy for you to collect from our manufacturing facility provided you give us sufficient notice, and collect from us during our operating hours which are 08.30 – 15.30pm Monday to Thursday, and 08.30 – 12.30pm on Fridays.

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What is the carriage cost for IBCs / drums?

We can provide you with a carriage cost based on pallet spaces required and your postcode.

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What is the lead time for ordering an IBC or drum?

Typically we have a 4-6 week lead time from receipt of order, but we can often supply in a shorter timescale.

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Could you advise me on a suitable IBC for my liquid product?

Yes, we have an extensive database built over many years enabling us to give recommendations on most products.

You can see our product range by clicking here.

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Could you advise me on a suitable IBC for my dry goods product?

Yes, we can offer IBCs with cone angles to suit the flow characteristics of your product.

You can see our product range by clicking here.

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Why are your IBCs so expensive compared to other 1000L IBCs I have seen?

You have probably been looking at light duty blow moulded IBCs that are mass produced and not designed to last in service as long as Francis Ward IBCs. Our IBCs are heavy duty and provide many years of safe reliable performance.

See our product range here.

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Are your IBCs available on an ex-stock basis?

We manufacture to order as there are a wide range of specifications available.